Customers demand direct interactions, ability to hold meaningful conversations with valid responses. Such interactivity is what every business strives to provide to every website visitors, leads, partners and most importantly, its customers. But on the other hand, it’s very expensive and time-consuming to train & maintain a human team to manage these engagements.
Enter Chatbots!
Based on Cognitive Sciences and delving deep into Natural Language Processing, Microsoft has developed with Azure Bot Service and Microsoft Bot Framework to help create intelligent conversationalist, the Chatbot. They can talk with customers, answer their questions at any time of the day, and from any location – website, app, text/SMS, Skype, Slack, Facebook Messenger, Office 365 mail and other traditional services.
These bots run in a serverless environment and can scale up or down as per demands while incurring cost only for consumed compute resources.
This webinar showcases step by step to how to create the Chatbot using Microsoft Bot Framework and Language Understanding Intelligent Service (LUIS) and enabling it for any website through Web Chat channels.
