Monthly Archives: August 2018

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Kick-Ass Customer Service

By | 2018-08-17T12:19:44+00:00 August 17th, 2018|Analytics|

Think about the last time you flew. When you checked in, did you use a self-service option—like the airline’s website, app, or airport kiosk—to check your bags, choose your seat, and print out your boarding [...]